SENIOR VOLUNTEER PROGRAMS DEPARTMENT
RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP) COORDINATOR
NATURE OF WORK
The RSVP Coordinator is a non-exempt professional position under the direction of the Executive Vice President. This position is responsible for recruiting, training, and supporting volunteers aged 55 and older, connecting them with meaningful opportunities in community organizations. The RSVP Coordinator ensures program compliance with federal guidelines, maintains accurate volunteer records, and fosters partnerships with local agencies. Initiative, creativity, and strong communication skills are essential. Every employee of the Council on Aging of West Florida, Inc. must exercise good judgment, adhere to organizational policies and procedures, and follow program operational guidelines.
MAJOR DUTIES AND RESPONSIBILITES
• Recruit, screen, and enroll senior volunteers in RSVP. • Develop and maintain partnerships with community organizations to create volunteer placement opportunities. • Conduct routine volunteer orientations to educate potential volunteers about available opportunities. • Match volunteers with organizations based on their skills, interests, and community needs. • Track and document volunteer service hours and participation for reporting and evaluation purposes. • Ensure compliance with National Service Criminal History Checks (NSCHCs) and other required screenings. • Provide pre-service and ongoing support, including training and recognition programs, for volunteers. • Coordinate and execute an annual volunteer recognition event. • Maintain volunteer files, including applications, placement records, and timesheets. • Enter and manage demographic and statistical information in relevant databases (e.g., Servtracker). • Prepare reports and monitor program performance metrics. • Assist with developing evaluation tools to assess the success and impact of RSVP efforts. • Represent RSVP at community events and networking opportunities to promote volunteerism. • Stay informed about trends in volunteerism and participate in relevant training.
(NOTE: These examples are intended as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements does not exclude them from the position if the work is similar, related, or a logical assignment to the position).
BASIC TRAINING AND EDUCATIONAL REQUIREMENTS
•High School diploma or GED required
•Two years of experience in human services, health sciences, education or related field preferred
•Volunteer experience helpful but not required
•Proficient in use of Microsoft office products to include Word, Teams and Excel
•Ability to follow written and verbal instructions and to complete reports
•Ability to find different locations based on verbal directions or GPS navigation
•Excellent communication skills required
•Ability to relate to and interact well with the elderly and disabled
•Ability to work nights and weekends when necessary
Nine hours of continuing education credits will be required each year. Credits may be in an applicable category of choice as approved by the Executive Vice President.
Positions located within the Council on Aging of West Florida, Inc. require a valid Florida driver’s license, proof of automobile insurance, dependable automobile, drug/alcohol testing, and successful completion of Level II background screening as a condition of employment.
Council on Aging of West Florida is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status. Drug Free Workplace
HOURLY PAY: $20.00 - $22.00 (based on level of education and experience) plus excellent benefit package to include health, life, disability, dental, vision and matching retirement plan.
HOURS: M-F, 40 hours/week
APPLY ON-LINE AT WWW.COAWFLA.ORG. AGENCY APPLICATION AND RESUME REQUIRED FOR CONSIDERATION.
POSITION OPEN UNTIL FILLED
2025 Council on Aging of West Florida
P.O. Box 17066
Pensacola, FL 32522
Phone: 850-432-1475
Homemaker and Companion AHCA Registration #4941
United Way Partner Agency
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Council on Aging of West Florida is compliant with the Better Business Bureau's Wise Giving Alliance Standards for Charity Accountability. Learn more at www.bbb.org.
