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CASE MANAGERPosted: 11/29/2021

NATURE OF WORK

A person in this position receives referrals, develops care plans, reviews care plans with profssionals and consumers and ensures proper documentation is made and maintained in a timely manner. The position necessitates professional judgment and intuition to find new approaches and methods of servie delivery in both Escambia and Santa Rosa Counties.

MAJOR DUTIES AND RESPONSIBILITIES

  • Identify physical and emotional needs of aging adults through an interview and assessment process
  • Provide case management for agency consumers in accordance with appropriate funding sources
  • Develop a care plan with aging adults for services addressing identified needs
  • Arrange and coordinate agreed upon services
  • Monitor the quality and effectiveness of services to ensure a positive impact on the identified needs necessitating service
  • Assume role of "gatekeeper" in the community care system, assisting aging adults in meeting needs through linkages with an array of community-based services and resources
  • Conduct assessments, case reviews and reassessments to identify and address the aging adults continuing and changing needs within available agency and community resources
  • Assure coordination of services provided by various agencies/vendors and individuals
  • Prepare care plans, case notes, assessment forms and other similar reports/documentation
  • Monitor caseload records for accuracy and completeness according to agency and Florida Department of Elder Affairs standards
  • Provide services throughout Escambia and Santa Rosa Counties including rural areas
  • Assist walk-ins and telephone consumers with information, referrals /resources and communitiy care closet items

BASIC TRAINING AND EDUCATIONAL REQUIREMENTS

  • Bachelor's degree in social work, sociology, psychology, nursing, gerontology or related field
  • Two years of experience in a social service or health-related field preferred
  • Knowledge and understanding of community resources and service delivery programs
  • Ability to follow written and verbal instructions and to complete reports
  • Excellent communication skills
  • Ability to relate to and interact with the elderly and disabled, their caregivers and service providers
  • Ability to locate consumer residences
  • Proficient in use of Microsoft Office products to include Word and Excel
  • Position requires successful completion of Department of Elder Affairs Case Management and Care Plan training

Positions located within the Council on Aging of West Florida require a valid Florida driver's liccense, proof of automobile insurance, dependable automobile, drug/alcohol testing, successful completion of Level II background screening, and proof of  COVID-19 vaccination as a condition of employment.

Council on Aging of West Florida is an EOE/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, disability or veteran status.              DRUG FREE WORKPLACE

Hours:  M-F, 40 hours/week                           

SALARY:  Commensurate with Experience and Education.  EXCELLENT BENEFIT PACKAGE

TO APPLY ON-LINE OR VIEW A MORE DETAILED JOB DESCRIPTION VISIT www.coawfla.org. COMPLETED AGENCY APPLICATION AND RESUME REQUIRED FOR CONSIDERATION.  THIS POSITION IS OPEN UNTIL FILLED

 

 

 

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MARKETING COMMUNICATIONS DIRECTORPosted: 11/19/2021

NATURE OF WORK

A person in this position is responsible for all activities related to conceptualizing, planning and implementing public relations, marketing plans and initiatives for the agency and its private pay programs in accordance with the strategic plans/goals of the organization.  The Marketing Communications Director supervises and mentors the Development Coordinator and oversees achievement of fundraising and business development goals and objectives.  This position requires integrity, trustworthiness, organizational and communication skills, high levels of public contact and the ability to accurately portray agency goals and values.

MAJOR DUTIES AND RESPONSIBILITIES

  • Responsible for the creation and implementation of comprehensive communication programs designed to build and strengthen the agency's role and reputation as a leader in services for the elderly
  • Serve as spokesperson for the agency with the approval of the President/CEO
  • Accessible to the media 24/7, responding promptly to media requests for information and facilitate interviews with President/CEO, Board Chair or other agency representatives when appropriate
  • Ensure that all fundraising and business development initiatives and messaging are congruent with overall desired strategic communication outcomes
  • Provide input and support to upper management and board of directors during decision making processes by offering counsel on the possible stakeholder impact
  • Support and assist board members in public information/marketing efforts
  • Provide leadership and support in the development of joint ventures, affiliations and partnership arrangements
  • Monitor community current events, public opinion, attitudes and perceptions for effective issues management
  • Prepare department budgets and reports as requested
  • Develop and implement public relations and marketing plans and manage the strategies, tactics and resources necessary to achieve agency goals
  • Create and manage distribution of communication materials including news releases, online content, program announcements, annual reports and special event promotional and sponsorship material
  • Ensure marketing communications efforts and related tools (such as website, TV program, magazine, social media platforms, printed materials) are coordinated, support plan objectives and are an effective expenditure or resources
  • Oversee all aspects of Coming of Age magazine and TV show.  Responsible for editorial content, design and production as related to advertising and cost efficiency in addition to serving as editor-in-chief and contributing writer.  Serve as executive producer and host of Coming of Age TV show
  • Manage system for archiving press clippings for historical and reporting purposes
  • Monitor media coverage for content, number of impressions and estimated advertising equivalency
  • Place limited paid advertising as detailed in marketing plan and budget
  • Build and foster long-term relationships with stakeholders such as key members of the community, public affairs offices, businesses, governmental agencies and other organizations
  • Build and foster effective relationships with the media and maintain a current media list
  • Represent the agency in the community through active participation in civic and professional organizations
  • Assit in the securing of media sponsorships for fundraising events/activities
  • Foster collaborative relationships with other departments within the agency to stay informed of new initiatives and services
  • Identify opportunities to support departmental initiatives and devlop communication materials and programs to promote these activities
  • Work towards professional certification or recertification
  • Other duties as assigned by the President/CEO

BASIC TRAINING AND EDUCATIONAL REQUIREMENTS

  • Bachelor's degree in advertising, marketing, public information or related field; master's degree a plus
  • Five year's experience in progressively responsible marketing/public information/advertising positions preferred
  • Experience in event-planning/promotion
  • Extensive knowledge and understanding of available media resources
  • Ability to build media/community resources and cultivate partner relationships
  • Ability to create compreshensive public information/marketing compaings
  • Excellent presentation and oral/written communications skills
  • Working knowledge of Adobe Creative Suite and e-mail marketing platforms like Constant Contact
  • Evening/weekends as needed for special events
  • Positions located within the Council on Aging of West Florida, Inc. require a valid Florida driver's license, proof of automobile insurance, dependable automobile, drug/alcohol testing, successful completion of Level II background screening, proof of Covid-19 vaccination as a condition of employment

Council on Aging of West Florida is an EOE/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, disability or veteran status.

Drug Free Workplace

HOURS:  MONDAY - FRIDAY, 40 Hours/Week plus excellent benefit package including health, life, disability, dental, vision, PTO, paid holidays, retirement and mileage reimburstment benefits.

SALARY:  Commensurate with education and experience

APPLY AT 875 ROYCE STREET, PENSACOLA, FL OR ON-LINE AT www.coawfla.org.  COMPLETED AGENCY APPLICATION, RESUME AND PORTFOLIO REQUIRED FOR CONSIDERATION.  POSITION OPEN UNTIL FILLED.

Apply Online

2021 Council on Aging of West Florida
P.O. Box 17066 Pensacola, FL 32522 Phone: 850-432-1475
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Council on Aging of West Florida is compliant with the Better Business Bureau's Wise Giving Alliance Standards for Charity Accountability. Learn more at www.bbb.org.

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