Do You or
a Family Member Need Help With:

Follow the above links to learn more about our services.

Quote: Meals on Wheels are such a blessing to me. I appreciate everyone who helps make them possible – Juanita, Milton Quote: I don't have to worry anymore and Bill loves it. There couldn’t be a better place – for both of us. – Ursula, Pensacola Quote: There is no escaping aging issues. No one and no family is immune. If you or your family have not been affected, you will. Please give generously. C. Flack and Kathleen, Gulf Breeze Quote: I love being a Foster Grandparent. I almost fall to the ground every morning from the kids hugging me. - Queen, Pensacola Quote: Council on Aging of West Florida has been a big help to me. – Robert, Pensacola Quote: Thanks to the support groups, I know what is coming. Before, I didn’t. – Ray, Pace Quote: I volunteer with the Council on Aging of West Florida because I get a lot of satisfaction out of helping seniors, and making new friends! I feel we all need to help our senior citizens to 'pay back' what they have done for us in the past. – Ed, Pensacola

Social Services

Our social services department serves as a link between our clients and the community resources that make independent living possible. Through careful assessment of the needs and environment of our clients, we ensure that they are getting the best available services.

Case Management

Case managers assist seniors in maintaining or improving their ability to feel independent, self-sufficient and confident in their ability to function in the community by ensuring that needed in-home services are provided and monitored. This process begins with taking the time to listen to concerns, analyze life situations and helping determine individual needs. Case managers then investigate a wide range of community resources and provide service choices and options. The case manager will then work with the client and their family and/or caregiver to help decide what service choices will best meet the identified needs. Case managers then coordinate all elected services, keep in regular contact to ensure the delivery of quality services that achieve the desired outcome and advocate for each client’s best interest in the community and in the service delivery system.

The Social Services department provides case management, screening and assessment and case aide services for those who are receiving home and community based services under the Medicaid Waiver Program, Alzheimer's Disease Initiative Program, Community Care for the Elderly Program, Home Care for the Elderly Program, Assisted Living Waiver Program and Caregiver Program and the Older Americans Act funding and programs.

Community Care Closet

Council on Aging of West Florida maintains a "Community Care Closet" for elderly citizens who are unable to rent or purchase needed medical devices, nutritional supplements, and/or incontinent supplies. Items such as wheelchairs, crutches, walkers, bath benches, and bedside commodes are loaned out free of charge. We do ask that these items when the consumer no longer needs them that they are returned so that others in need are able to benefit from their use.

Consumable items such as Ensure, Boost, and other nutritional supplements, adult pull ups, bed pads, blankets, heaters, fans, and when available air conditioners are also provided through this “closet” free of charge. The community care closet is maintained by the Social Services Unit.

Staff work closely with other community agencies when items needed are not available and arranged for items and/or delivery.

Council on Aging of West Florida accepts donations of mechanical medical devices that are in good working condition.

For more information:
Council on Aging of West Florida, Inc.
P.O. Box 17066
Pensacola, FL 32522
(850) 432-1475
Or email

Please help us provide seniors in Escambia and Santa Rosa counties with the programs and services they need to live healthy, safe and independent lives in their own familiar surroundings. These program and services, which include Meals on Wheels, adult day health care and caregiver support, enable seniors and their caregivers to face an uncertain future with the dignity they deserve.

Coming of Age TV See Past Interviews

Coming of Age Video

Looking for senior-related information online? Watch interviews with local experts on a variety of topics on our YouTube Channel. These segments from Coming of Age TV have been archived for convenience.

Learn More | YouTube

Are you 55? Or older and interested in helping a peer in their home or children in a learning environment?

Learn More | Email
or Call (850) 432-1475

Coming of Age Magazine

Coming of Age Magazine is the only senior - oriented lifestyle publication in Northwest Florida. Locally produced and published in Pensacola, Florida by Council on Aging of West Florida in partnership with Ballinger Publishing.

Coming of Age Magazine

Summer 2018 - 6/22/2018
Coming of Age summer 2018

Learn More

HomeAbout UsServicesDonateVolunteerEventsNewsResourcesContact Us
(c) 2018 Council on Aging of West Florida
P.O. Box 17066, Pensacola, FL 32522 | 850-432-1475
United Way Partner Agency
HIPAA NoticePrivacy Policy

Council on Aging of West Florida is
compliant with the Better Business Bureau's
Wise Giving Alliance Standards for Charity Accountability
Learn more at